STOBER Service Saves the Day for Food Processing Customer
Whether it’s the wrong size, wrong color, or wrong material, everyone is a consumer and has, at some point, ordered the wrong product, triggering a return process. However, when the wrong product is ordered in the food production industry, the financial impact of the error quickly multiplies exponentially. STOBER recently ran into a situation in which a customer ordered the incorrect shaft side, but STOBER customers know they’re in good hands when it comes to customer service. The STOBER manufacturing, materials, and production teams went straight to work, machining the correct parts same-day and shipping the correct product the following day.
